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Privacy Policy

Effective Date: February 18, 2025
Business Name: OLGA'S GLEAM & SHINE CLEANING SERVICE
Business License Number: 00854529
Business Address: 1601 Vineyard Rd Apt 1825, Roseville, CA 95747
Business Owner: Olga Zatsepina

1. What Information We Collect

We collect basic personal information when you get in touch through our website or by phone:

  • Name

  • Phone number

  • Email address

  • Service address

  • Any information you provide in your message or request

We may also collect non-personal data like:

  • Browser type and device

  • Time and date of visit

  • Pages viewed

  • IP address (automatically collected via cookies or analytics tools)

2. How We Collect It

Your information is collected when you:

  • Fill out a contact form or service request on our website

  • Call, email, or message us

  • Visit our website (via cookies or analytics tools)

We do not collect or store payment information.

3. Why We Collect Your Information

We use the information you provide to:

  • Respond to your inquiries

  • Offer quotes or schedule services

  • Follow up on scheduled cleanings

  • Improve the performance and usability of our website

We only use your information for business communication — no spam, no promotions unless requested.

4. How We Store & Use Your Data

All personal information is stored securely and only accessed for business purposes.
We do not sell, rent, or share your data with third parties for marketing.
In limited cases, we may use trusted service tools (e.g., email or scheduling apps) strictly to manage service requests.

5. Use of Cookies

Our website may use cookies to:

  • Improve performance

  • Analyze traffic and user behavior

You can manage or disable cookies in your browser settings.

6. Your Rights

You can request at any time to:

  • See what data we hold about you

  • Correct or update your information

  • Ask us to delete your data

  • Opt out of future communication

To do so, simply email or call us using the details below.

7. Service Area

We proudly serve Roseville, Sacramento, and surrounding areas within Placer and Sacramento Counties.
If you’re unsure whether you're within our service zone, please reach out — we’ll let you know.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.

9. Contact Us

OLGA'S GLEAM & SHINE CLEANING SERVICE
1601 Vineyard Rd Apt 1825
Roseville, CA 95747
Email: olgazatsepina177@gmail.com

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